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FAQs

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Frequently Asked Questions

  • What Is Propfirm Trading?
    Traders who advance to the funded stage are entitled to profits made on their account which will be paid from PropFirm. Profitable traders are paid a percent of the virtual profits they make while using our capital with no liability on them. You trade and we cover the losses.
  • Merging Accounts
    Each Evaluation ( Step 1 and 2) has to be traded individually You have to pass each Evaluation individually, you can't copy trades (EA or manual) from a master account to an evaluation account or from one Evaluation account to another Evaluation to pass them simultaneously with the same trades & trade ideas. Merging Master Accounts The Master/Funded accounts can be combined into one account or you can keep it separately after passing the evaluation process, it's up to your own preference. To merge the Master/Funded accounts into one account, you must send [email protected] an email or open a ticket through the helpdesk so the team can merge the account.
  • How Can I Pay?
    Go through checkout to see all the options, we are always improving them!
  • Refunds 120% fee
    ‍All traders who pass Step 1 and Step 2 will receive a refund of their fees with final payout.
  • Inactivity
    Any trading account inactive will be automatically suspended.
  • Can I Merge My Accounts?
    If you have 2 funded accounts you can request to merge them together. Example 10k and 20k = one new 30k account.
  • Which Platforms Can I Accept A Payout?
    We offer multiple methods.
  • Do You Allow Scaling?
    Scaling is 2 fold, the daily DD rules scales as its 5% off the account balance (not the starting balance), so as you grow so does your DD limit. The max DD stays static at -10% forever(off the starting balance). You can also scale the account with added funds provided by us if you are profitable for an extended period of time. You will need to manually request to be scaled. We will not scale you unless you’ve been profitable for at least 5 payouts, afterwards you can be awarded up to 25% additional capital.
  • What Is The Buy Back Feature?
    With our unique Buyback feature you can be back on a funded account within minutes without taking any more challenges by following these steps: Open a support request, let us know if you breached the daily drawdown or the maximum drawdown. Then you get to pay 60% of the drawdown limit your specific account has endured (60% of 5% daily, for example).
  • What Is Your Max Capital Allocation?
    Our max virtual capital allocation for each trader is $5M, we are looking to increase it in the future.
  • IP address
    IP Address matching Standard Evaluation Stage and Master Stage The region of your IP address(es) used to purchase the Evaluation, log in to our www.PropFirm.com , STEP1 trading account , STEP2 trading account and the Master trading account should match. If our Risk Team detects a change in region, they may reach out to you to confirm and request proof. IP Address Master Account The region of your IP address(es) used to log into the Master account must remain consistent. If our Risk Team detects a change in region, they may reach out to you to confirm and request proof, such as a plane ticket, passport stamp, or live video from the location. This measure is in place to protect you from third-party vendors. If you anticipate traveling, kindly notify our support team beforehand to keep us informed and prevent interference from our end.
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